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For information and reference services - Contact Center of the State Tax Service 0800 501 007

Hotlines for taxpayers consultations in territorial bodies of the STS

Telephone numbers of the humanitarian headquarters

List of "hotlines" of territorial bodies of the State Tax Service regarding registration suspension of tax invoice/ adjustment calculation in the Unified register of tax invoices

List of “hotlines” of territorial bodies of the State Tax Service on taxation of legal entities

Communication tax platforms 


Post address: 04053, Kyiv, 8 Lvivska Square

Travel directions:

from the railway station - route taxi № 181, from Maidan Nezalezhnosti - trolleybuses № 6, 16 and 18 to the "Lvivska ploshcha" stop or from the "Zoloti Vorota" metro station on foot.


(except citizens’ appeals and public information requests)

Contacts for submitting oral and electronic citizens' appeals

Contacts for submitting public information requests

Contacts for submitting electronic citizens' appeals and public information requests to territorial bodies of the STS


Working schedule:

- working day starts at 08.30 and lasts until 17.00;

- lunch break is from 12.30 to 13.00.


To the attention of payers of Donetsk and Luhansk regions!

In order to create favorable conditions and convenience, taking into account security requirements during the martial law in Ukraine, the State Tax Service informs that correspondence in a paper form, addressed to Main Directorate of the State Tax Service in Donetsk and Luhansk regions, can be sent to the postal address of the State Tax Service: Lvivska square, building 8, Kyiv, 04053. 


Contacts of the administration service
Information and reference department ((contact center) for obtaining information and reference services)
Qualified provider of electronic trust services of the STS
Service "Pulse" of the STS (for providing information about illegal actions or inaction (possible corruption risks) of officials of the STS and its territorial bodies)
Reception of citizens (for booking a personal appointment with leadership of the STS and officials of its structural departments)
Web portal administrator
Software and technical support of the STS's web portal
Contacts for providing information on the reliability of information and application of prohibitions defined by the Law of Ukraine "On purification of power" regarding persons subject to verification
Contacts of the STS on ensuring equal rights and opportunities for women and men