Contact Center of the State Tax Service has opened a separate telephone line for consultations for business affected by the war

Press service of the State Tax Service of Ukraine, published 02 October 2026 at 13:57 Chapter: News

Have been affected by the war and have questions about taxes? Contact Center of the State Tax Service has opened a separate telephone line for business that has been affected by military actions.

To get consultation specifically for business affected by the war, it is needed to press the button "7" in the main voice menu, then select the desired topic.

In particular, it is possible can get consultation on the:

- value-added tax – button "1";

- simplified taxation system – button "2";

- land and real estate tax – button "3";

- general peculiarities of submitting documents – button "4";

- other taxes and levies – button "5".

In the "Other taxes and levies" section, it is possible to additionally select questions about income tax; general taxation system, military levy and single contribution; excise tax and licensing; taxpayer accounting; audits and liability.

Telephone numbers of the State Tax Service’s Contact Center

For mobile operators:

0 500 501 007 – Vodafone

0 770 501 007 – Kyivstar

0 730 501 007 – Lifecell

It is also possible to call 0 800 501 007. Calls from landlines are free, from mobiles – according to the operator’s tariffs.

For those outside Ukraine, the following numbers are available:

+380 44 454 16 13

+380 50 050 10 07

+380 73 050 10 07

+380 77 050 10 07

Separate telephone line is another way to get prompt information and professional assistance regarding tax questions that arise for business affected by the war.

Specialists of the State Tax Service’s Contact Center provide information and reference assistance on tax questions every day, except for Saturday and Sunday, from 8:00 to 19:00, and on Friday until 18:00.

In addition, to help affected entrepreneurs, the State Tax Service has launched “hotlines” in the regions.

Business can also always seek help from the Tax Consultant Offices.